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We are NOT Razor USA, We are an authorized Razor Retailer/ Service Center
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“When You Need Electric Scooter Parts, Shop at HoustonScooters.com”
Last Updated: 07/21/17
First, consider how quickly you would like to receive your order, and choose a shipping method. Our office are located in Houston, Texas. Most orders received before 10:00AM will ship the same day, however orders placed after 10:00AM central standard time will ship out within’ 3 business days. UPS tracking information will be emailed to you once your order has been processed. If you haven’t received a tracking number within’ 3 business days, please do not panic. Item may not be in stock and is being processed through Razor USA and drop shipped to the shipping address. If you have special delivery instructions, please contact us at 832-447-8385.
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UPS/USPS Ground 1-7 Business Days (does not include Saturday, or Sunday delivery)
UPS 3 Day (3 Business days does not include Saturday, or Sunday delivery)
UPS 2nd Day Air (2 Business days does not include Saturday, or Sunday delivery)
UPS Next Day Air (1 Business day does not include Saturday, or Sunday delivery)
UPS Next Day Air Saturday Delivery (Order on Friday, Deliver on Saturday)
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UPS delivery takes up to 7 business days within the Continental US and is available during business days only. UPS Ground service is not available for Alaska, Puerto Rico & Hawaii (You must select Second Day Air or Next Day Air). Scroll up and look at the UPS Map to get an accurate estimated time of delivery.
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Hawaii/Alaska/Puerto Rico orders can only be shipped via: Second Day Air, or Next Day Air. Additional shipping & handling charges may apply to orders from AK & HI.
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We ONLY ship via UPS & USPS, therefore we are unable to ship to APO/FPO addresses.
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We ONLY ship via USPS when there is a P.O. Box entered.
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Be sure to write down your order number as it is the easiest way for us to locate your order should you have any questions. You will automatically be emailed a tracking number and the carrier that will be shipping your product. Your "Tracking Email" will provide a link for you to track your package easily and promptly. If you haven’t received a tracking number within’ 3 business days, please do not panic. Item may not be in stock and is being processed through Razor USA and drop shipped to the shipping address.
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Have we answered all of your questions?
If you have any other questions, please call us at (832)-447-8385.
